Terms and Conditions

Acceptance of Terms:

Engaging with Rootzy implies your agreement to these Terms and Conditions, which govern our website development services.

Website Development Services:

Rootzy offers comprehensive website services including design, development, hosting, and maintenance, empowering clients to establish a strong online presence.

Cancellation Clause:

Clients retain the flexibility to cancel contracts, provided written notice is given at least seven (7) days before end of the billing cycle. Upon cancellation, services cease.

Auto-Renewal Clause:

Contracts automatically renew monthly unless cancelled as outlined. Continuing service use beyond the initial period, you acknowledge and accept the automatic renewal until cancellation according to the provided terms.

Monthly Payment Deadline:

Payment is due on the payment date. Failure to meet this deadline may result in a temporary suspension of website content.

Payment Terms:

Clients commit to paying agreed fees for Rootzy's services, either upfront or through monthly installments as mutually agreed.

Refund Policy:

Rootzy does not offer refunds for services.

Intellectual Property:

Unless otherwise agreed upon in writing, all intellectual property rights associated with websites developed by Rootzy belong to Rootzy.

Client Responsibilities:

Clients are responsible for providing the accurate and timely information necessary for their website development. Delays may occur if information is not provided promptly.

Subscription Pricing:

Rootzy reserves the right to increase subscription costs in line with inflation and changes to hosting/development costs.

Limitation of Liability:

Rootzy shall not be liable for any damages arising from the use of our website development services.

Governing Law:

These Terms and Conditions are governed by New Zealand law and any related disputes fall under the exclusive jurisdiction of New Zealand courts.

Hosting Provider Disclaimer:

While Rootzy endeavours to maintain reliable hosting services for your website, we cannot be held liable for any issues arising from the actions or performance of our hosting provider. In the event of downtime or technical issues with the hosting service, Rootzy will make every effort to assist you, but ultimate responsibility lies with the hosting provider. Contact us for more information on our providers details.

Modification of Terms:

Rootzy reserves the right to modify these Terms and Conditions without prior notice. It is the client's responsibility to review these terms periodically for any updates.

By engaging with Rootzy, you confirm that you have read, understood, and agreed to these Terms and Conditions. For any inquiries, please contact us at

[email protected]